FAQs

  1. Where in London is your service available?

    Our service is available in all areas with a London post code (e.g. N16, SW7, EC1, W11…).

  2. How can I trust my trainers are in safe hands?

    We have 10 years of experience behind us and with this experience, we train all of our staff with the techniques required to clean trainers to a professional standard.

  3. Do you repair trainers?

    We do not offer a repair/restoration at the moment.

  4. What cleaning products do you use and are they safe?

    We only using cleaning products that contain natural ingredient so that it’s easy on trainers and the environment :)

  5. What does a clean include?

    We clean the entire upper section of the trainer, including the tongue, midsole and laces.

  6. What materials do you clean?

    Generally all (leather, suede, canvas, cotton mesh netting etc.) but our service is on a case by case basis.

  7. When will my trainers be returned to me?

    72 hours (3 days) from the date of the collection. We will return your trainers to the collection address unless stated otherwise.